Verdantvortex Trade Ltd (hereinafter referred to as "we" or "the Company") attaches great importance to user privacy protection. This privacy policy is intended to explain how we collect, use, store and protect your personal information. Please read this policy carefully before using our website (www.verdantvort.com) or services.
1. Collection of information
We may collect the following types of personal information:
Basic information: such as name, gender, contact information (telephone, email), delivery address, etc.
Transaction information: order records, payment information, return and exchange records, etc.
Device and log information: IP address, browser type, access time, page browsing history, etc. (through cookies or similar technologies).
Other information: feedback or preference information you provide through customer service, questionnaires or social media.
2. Use of information
We only use your information within the scope of lawfulness and necessity, including for the following purposes:
Processing orders, shipping and after-sales service.
Optimizing website experience and providing personalized recommendations.
Send promotional activities or product updates via email ([email protected]) (you can unsubscribe at any time).
Fulfill legal obligations or prevent fraud.
3. Sharing and disclosure of information
We promise not to sell your information, but may provide data to third parties in the following circumstances:
Service providers: such as logistics companies, payment platforms, etc. (only necessary information).
Legal requirements: disclosure upon legal request of government departments or judicial institutions.
Corporate transactions: such as asset transfers during company mergers and acquisitions.
4. Information security
We take technical and management measures to protect your data security, including encrypted transmission, permission control, etc. However, please note that Internet transmission is not 100% secure, so please keep your account password safe.
5. Your rights
You have the right to:
Query, correct or delete your personal information.
Withdraw the terms of the privacy policy you have agreed to (may affect the use of some services).
Contact us at [email protected] to exercise the above rights.
6. Protection of minors
Our services are not for users under the age of 16. If you find that a minor has provided information without the consent of the guardian, please contact us to delete it.
7. Policy Updates
We may revise this policy and the updated version will be posted on the website with the effective date. Continued use of the service will be deemed as acceptance of the changes.
8. Contact Us
If you have any questions about the Privacy Policy, please contact us through the following methods:
Email: [email protected]
Company Name: Verdantvortex Trade Ltd